Have you ever promised someone one thing and cannot do it or keep you words? I did!
Some of you might found your promise was more difficult to implement than what you expected. Some of you might thought that it was not necessary for you to do it immediately. Most often, the reason I couldn’t fulfill my promise is that I found the difficulty of the thing I have to do is far over than my first expectation.
However, if you have words of someone and you couldn’t make it happen, you could create an instant negative impression to the counterpart.
Here is the quote of why is it important that you always have to keep you words from the book “What They Don’t Teach You At HARVARD BUSINESS SCHOOL” by Mark H. McCORMACK. Let’s check it out together! 🙂
“Business promise and made all the time, and almost as often they’re broken – needlessly creating a horrible impression. If you say you’re going to do something, do it. If you can’t do, think it’s more trouble than it’s worth, or don’t want to do it, then don’t say you will. Make up any excuse, but done even say ‘I’ll try’. At the very least, that leaves the other party with the impression that you tried – and failed.”